Privacy Policy

Twelvana is a private companion for staying sober, one day at a time. Your recovery is personal, and this policy explains — plainly — how the Twelvana app handles your information.

Your recovery data stays on your device

The things you track — your sober date and day count, gratitude notes, journal entries, and milestones — are stored on your device. We don’t collect them, and they aren’t uploaded to us.

Anonymous by design

No account, email, or real name is required. The app signs you in anonymously so it can work, and we don’t ask who you are.

Your contacts

If you add a person to your fellowship, that happens through your phone’s contact picker, one at a time. Twelvana never bulk-reads your address book, and the contacts you save stay on your device.

The Twelvana Guide (Talk)

When you message the Guide, your message is sent to our backend and to our AI provider (Anthropic) to generate a reply. Those messages are not stored or retained; we keep only an anonymous timestamp to prevent abuse and rate-limit requests. Guide chats are not saved to your history.

What we don’t do

• We do not sell your data.
• We do not use advertising identifiers or third-party analytics on sensitive events.
• We don’t build a profile of you or your recovery.

Purchases

Any subscription is handled by the Apple App Store or Google Play through our payments provider (RevenueCat). We never see or store your card details.

Third-party services

We rely on a few providers to run Twelvana: Apple and Google (distribution and payments), RevenueCat (subscriptions), Anthropic (the Guide’s replies), and our hosting/backend provider. Each processes only what’s needed to provide the app, under its own privacy terms.

Not medical advice; not affiliated with AA

The Twelvana Guide is not a therapist, sponsor, or doctor, and Twelvana is not a substitute for professional care. Twelvana is independent and is not affiliated with, endorsed by, or connected to Alcoholics Anonymous World Services. If you’re in crisis, please contact emergency services or a crisis line (in the U.S., call or text 988).

Children’s privacy

Twelvana is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

Your choices & rights

Because your data lives on your device, you can delete it in the app or by removing the app. Depending on where you live, you may have additional rights under laws like the GDPR or CCPA/CPRA; email us to ask about them.

Changes to this policy

We may update this policy and will revise the “Last updated” date above when we do.

Contact

Questions about your privacy? Reach us at hello@squatchfootmedia.com.